Frequently Asked Questions
These are the questions most commonly asked by Lend A Dollar Account Holders.


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Please contact our Customer Service department, our agents are available to provide you with any additional information.

When will the payments be due?

Generally, on your following payday or you may pay the finance charge and extend full payment until your next payday.

How much can I borrow?

Up to $1000.00. (Contingent upon income level and various underwriting criteria.)

When will I receive my Short Term Loan?

If all information is received by 1:00 p.m. and can be verified, you will generally receive your money on the next business day.

When will I hear from you? How will I know if I’m approved?

Our automated process will guide you through all the steps required to receive a loan. You will know the result immediately upon finishing your application. Not all applications are approved. Maximum loan amounts, and loan terms vary by state. Lending decision and funding timeframes are subject to system limitations. Some applications may require additional verification which may delay lending decisions.

Once paid off, when can I get another Short Term?

You must wait three (3) business days. We may ask you to prove that the previous Short Term has been actually paid in full by providing us a bank statement showing proof of a non-pending payment.

What is the cost of credit?

Please see Fee Schedule for total costs on a 154 day loan in which payments are made bi-weekly. Your loan fees may vary depending on the amount of the loan, term of the loan and the repayment schedule (including bank holidays) See your loan documents for total fees and cost of credit for your specific loan.

Can I pay early?

Yes you can prepay your loan without penalty. If you do pay early, your interest will be adjusted so you are only charged for the days the loan is outstanding. If you do pay early, then the minimum fee will be 28% of the original principal balance of the loan.

If I don’t have enough on my payday to cover the balance, may I obtain an extension?

You may apply for an extension using our online customer panel, by phone or email, at least three (3) days prior to your scheduled due date. At a minimum, you will be required to pay the interest due on the due date, and we encourage you to pay some toward reducing your principal loan balance at the time of an extension. If you do pay extra toward principal, you will reduce the amount of interest you would otherwise pay.

May I cancel this loan if I decide against it?

Yes, you may cancel the loan by notifying us by midnight on the 3rd day after the date the contract was signed and returning the loan proceeds.